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Checkout, and it is shipped.
Discover the convenience of online shopping at its finest. Our user-friendly website and extensive online catalog enable you to browse our product range, select the items you need, and place your order at any time, from anywhere.
Immediate answers to your questions or concerns. Ability to include specific order instructions or requests. Personalized service to guide you through the ordering process.
For those who prefer a more personalized touch, we offer the option to place orders via email. Please send your order details to info@eclipsusa.com, and our dedicated team will confirm your order and provide an invoice for payment.
We understand that sometimes, nothing beats a conversation. Our phone ordering service lets you connect directly with our customer service team, who can provide immediate assistance and answers to your queries.
Our system seamlessly aligns with standard procurement procedures, guaranteeing precise record-keeping and order tracking. Through an automated process, we streamline ordering, saving time and resources in procurement.
Recognizing the standard procurement processes of many organizations, we gladly accept purchase orders. Send your official Purchase Order document to info@eclipsusa.com, and we'll handle the rest.
We offer Real-time inventory and pricing updates. This sophisticated method streamlines the ordering process, allowing for real-time inventory checks, immediate order placement, seamless processing and simplifies the payment process.
We offer various secure payment methods for your convenience, including major credit cards (American Express, Mastercard, Visa, Discover), debit cards, and PayPal. Prepaid orders can be made through wire transfer, ACH, cashier's check, or money orders from a U.S. bank. We also accept business and personal checks, although they may cause order processing delays.
Contact our Sales team for personalized payment terms tailored to your needs. We'll work with you to find the right payment arrangement on an individual basis.
Easily access and manage your invoices to stay organized and keep track of your orders. Upon completing your transaction, a receipt will be promptly emailed to you. Invoices are automatically generated and available once the product has been shipped. Our responsive Customer Service representatives can assist you if you need a copy of your invoice. You can also conveniently download and print a copy from your online account.
After completing your purchase, you will receive an order confirmation email to verify your transaction. We understand the importance of keeping you informed, so we provide regular updates on your order's progress, including shipping and tracking information. Rest assured that your order will be handled with care and precision. Our dedicated Customer Support team can assist you if you have any questions or concerns regarding your order.
We understand that changes or cancellations are sometimes necessary. If you need to modify or cancel your order, please contact our Customer Support team as soon as possible. While we strive to accommodate your requests, please note that order changes or cancellations may be subject to certain conditions and timeframes. Our knowledgeable team is here to guide you through the process and provide the necessary assistance to ensure a smooth experience.
Your satisfaction is our top priority, and we are committed to providing exceptional customer support. Our friendly and knowledgeable Customer Support team is available to assist you with any inquiries, concerns, or issues. Whether you need help with product information, order inquiries, or general assistance, our team is here to ensure your experience with us is smooth and satisfactory.
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